Premium Buyer Services

Comprehensive support for global buyers—from selection to delivery, certification to care instructions.

Worldwide DHL Shipping

All gemstones are shipped via DHL Express with full insurance, tracking, and professional packaging. We ensure your precious stones arrive safe, secure, and on time.

Express Delivery

2-3 business days to most countries

Full Insurance

100% value coverage included

Real-Time Tracking

Live tracking from Kenya to your door

Secure Packaging

Professional gemstone-grade packaging

Global Reach

150+ Countries

Lab Certification & Grading

Optional Certification

All gemstones can be certified by leading international labs:

  • GIA (Gemological Institute of America)
  • AGS (American Gem Society)
  • IGI (International Gemological Institute)

What's Included

Every certified gemstone comes with:

  • Complete 4Cs grading (Color, Clarity, Cut, Carat)
  • Photomicrographs and UV analysis
  • Treatment disclosure
  • Permanent laser inscription (optional)

Simple Ordering Process

1

Browse & Select

Explore our collection and filter by your preferences

2

Request Details

Get high-resolution photos and detailed specifications

3

Secure Payment

Multiple payment options with buyer protection

4

Ship & Receive

Track your gemstone with full insurance to your door

Custom & Wholesale Services

Custom Orders

Looking for specific gemstone specifications? We can source custom pieces based on your requirements.

  • Custom color/size sourcing
  • Private collection viewings
  • Expert consultations
  • Rush orders available

Wholesale Partnerships

Establish long-term partnerships with volume pricing and dedicated account management.

  • Bulk discounts
  • Flexible payment terms
  • Priority access to new stones
  • Custom packaging options

Trade & Estate Buyers

Professional support for jewelry designers, retailers, and estate buyers.

  • Certification assistance
  • Market pricing guidance
  • Confidentiality agreements
  • Professional networking

Caring for Your Gemstones

Cleaning

  • Gentle soap and warm water with soft brush
  • Avoid ultrasonic cleaners for soft stones
  • Pat dry with soft lint-free cloth
  • Professional cleaning annually recommended

Storage

  • Store in individual soft pouches
  • Keep away from heat and direct sunlight
  • Avoid exposure to chemicals and perfumes
  • Use padded jewelry boxes for security

Wearing

  • Remove during physical activities
  • Avoid exposure to extreme temperatures
  • Protect from impacts and scratches
  • Professional maintenance every 5 years

Insurance

  • Get appraisal for insurance purposes
  • Keep certification documents safe
  • Document with photos for records
  • Update coverage as needed

Buyer Protection Policies

Money-Back Guarantee

30-day money-back guarantee if you're not completely satisfied with your purchase.

Authenticity Guarantee

All gemstones are guaranteed authentic and as described. Certified stones come with lab verification.

Delivery Guarantee

On-time delivery guaranteed or shipping costs refunded. Full insurance covers loss or damage.

Ready to Get Started?

Have questions? Our team is ready to help you find the perfect gemstone.